Amazing hotel with great wi-fi, a tv, and 24-hour reception. I remember how the staff helped me with a local food delivery number on my first stay. Coming back for Christmas!

my stay exceeded my expectations during this christmas party. the hotel was beautifully decorated, adding a festive touch to the atmosphere. the staff were attentive and the room was spacious, making my experience enjoyable.

wifi was a bit unreliable at times.

This place suits me perfectly! Wi-Fi, luggage storage, and 24-hour reception make it convenient. The staff once helped me find a lost jewel, which I’ll never forget. Definitely recommend it! I'm coming back for Christmas.

The modernized infrastructure made the stay enjoyable, while the water pressure was disappointing.

great location right by the royal albert hall and museums, staff were super friendly n helpful, my room was clean n comfy even if small, they had nice tea n coffee setup, breakfast at the sister hotel across the street was pretty good too.

the hot water in my shower was way too hot n it had only 2 settings. The elevator was outta service during my visit. walking up n down the stairs got old fast.

The warm welcoming experience from the staff made us feel right at home, and the heated bathroom floor was a delightful surprise during our stay.

i recently stayed here and was delighted by how much it surpassed my previous experiences in london. the location was perfect, just a short walk to the natural history museum and the tube. additionally, the staff were incredibly welcoming and attentive throughout my four-night stay.

wi-fi was unreliable at times.

The underfloor heating in the bathroom felt amazing, and the room was super spacious with plenty of wardrobe space.

the shower head was a bit low for taller folks.

I loved the location! Just a few minutes from the Natural History Museum. Staff were super helpful too! Just wish the room had more natural light, it felt a bit dark. Overall a pleasant stay! 😊

would recommend for a brief retreat

Comfortable room, convenient location with easy access to the nearby tube station, and thoughtful amenities like complimentary biscuits and tea made our stay enjoyable.

Couldn’t fault.

I had a pleasant stay in a double room for two nights. The location is fantastic with easy access to local attractions. The interiors are beautifully designed and the staff is warm and helpful. Air conditioning works excellently. a cozy atmosphere.

I absolutely loved the vintage decor, creating a cozy atmosphere throughout Gainsborough Hotel, complemented by its easy access to transport links. The staff were attentive, assisting with any requests and making my stay comfortable.

Common area seating could be more comfortable.

Great Value Near Attractions

Our group enjoyed a comfortable stay for three nights, with the added convenience of nearby cafes and restaurants. The ground floor double room was spacious, and despite the minor issue with the en-suite basin, we found the place to be very clean. Explore local eateries for breakfast!

A Wonderful Retreat in the Heart of London!

Had a fantastic one-night stay enjoying the peaceful ambiance and comfortable bed. The continental breakfast exceeded my expectations with fresh pastries and fruits. Don't miss the late-night drinks across the street—it was a delightful bonus to our evening.

Perfect spot for family fun!

We had such a fantastic stay here! The staff was super friendly, especially Ionut, who made everything smooth for us. The room had great amenities, including Netflix – shoutout to Liviu for that tip! Oh, and the breakfast options were delicious. Just wish the elevators were a bit quicker. it took some time during busy hours.